A LITTLE HELP

Good questions. Clear answers.

A few things to know before your next cup.

Blackline faq
Can I order online?

Products with an available price and stock can be added to your basket. Machines and enquiry-only products can be discussed with the team before an order is placed.

Which frappé flavours can I explore?

The collection includes 13 flavours. Browse the Frappés page to see the full range and available prices.

Do you offer machine rentals?

Rental options appear on selected machine pages. Contact us to confirm the billing period, contract terms, installation and availability.

How do I choose a machine?

Tell us about your expected daily use, preferred drinks and available space. We’ll help you compare options.

Where can I confirm delivery and returns?

Contact the team before ordering if you need delivery or returns information. Available delivery options are shown at checkout once configured by the store.